NEVER REPLACED PINK X BLACK HOODIE

For immediate stock items, you can expect your order to arrive within 2-3 business days. For custom orders, pre-orders, or special orders, the processing time is typically 2-3 weeks. Please note that shipping times may vary depending on your location and the specific item ordered.

To place a pre-order or special order, you can either send us a direct message (DM) with the item you wish to order or visit the pre-order section on our website. Once you select your item, you will be required to pay a 50% deposit. This deposit allows us to place the order for your item. After 2-3 weeks, once your order is ready, you will be notified to pay the remaining 50% balance before your item is shipped or made available for pick-up.

Refunds or exchanges are not accepted for custom orders or special orders. If you purchase an immediate stock item, you may try it on before completing payment to the courier. Once the courier leaves, no refunds or exchanges can be processed. We encourage you to review your order carefully before finalizing payment.

If an item is in stock, it will be available for immediate purchase on our website. If it’s a pre-order or special order item, it will be clearly labeled as such, and you can place your order with a deposit. If you’re unsure about an item’s availability, feel free to reach out to us directly, and we’ll be happy to assist you.

From time to time, we offer promotions and discounts through our website in our steals and deals section. follow us on Instagram to stay updated on exclusive offers and limited-time sales.

If your item arrives damaged or faulty, please contact us immediately via DM or email with photos of the issue within 48 hours of receiving your order. We will assess the situation and, if necessary, offer a replacement or store credit.

Once you place your order, you will receive an email confirmation with all the details of your purchase. For pre-orders or special orders, you will also receive an update once we’ve processed your 50% deposit, and we’ll send you a final confirmation once your item is ready to ship or is available for pick-up.

Once a pre-order or special order has been confirmed and the deposit has been paid, cancellations are not accepted as the items are specifically ordered just for you. If you are unsure about your order, please contact us before placing the deposit. For immediate items, cancellations can be made as long as the item has not yet been dispatched.